Office for Student Support Services

Student Support services (SSS) facilitates and enable transition from one educational level to another.  Such services include; psychological support, Living and Learning Communities (LCC), disability support, diversity, specialized learning support, financial support, admissions, cultural activities, student leadership and organization as well as parent education.

Tutoring, personal counseling, academic advising, mentorship, and study skills improvement are just some of the services and activities offered by Student Support Services. The aforementioned criteria support the University's mission of being a world-class institution of higher learning by fostering the development of ethical, well-rounded, and talented graduates who contribute to the local and global community's growth.

Functions

Provides career counseling and advice. Assist students with admissions and course recommendations, as well as elective and optional choices. Internationalization and student exchange programs are at the forefront. Promote culture and language transmission through a variety of activities and interactions with individuals and groups.

On relationship with academic institutions:

• Provides support and explain the values, mission and policies of the institution
• Participates in leadership and takes responsible decisions
• Evaluates the social experiences of students in order to improve programs efficiency
• Establishes policies and programs that contribute to campus safety
• Supports the institution's values by developing and imposing students standards
• Supports the student's participation in institutional governance
• Provides essential services such as admissions, registration, counselling, health, housing and so on, in accordance with the mission and objectives of the institution.
• Represents the institutional resource to work with students individually or in groups.
• Encourages student-university interaction through programs and activities
• Supports and contributes to the creation of ethnic and cultural diversity
• Takes a leadership role in crisis situations
• Is active intellectually and professionally
• Establishes and maintain effective working relationships with the local community

On relationship with students:

• Assists students in transition to university life
• Help students to explore and clarify their values
• Encourages the development of relationships of friendship and a sense of belonging to a campus community
• Creates opportunities to expand the cultural and aesthetic horizons of students
• It teaches students how to solve personal and group conflicts
• Provides special programs and services for students who have learning difficulties
• Creates opportunities for leadership development
• Provides opportunities for recreation and leisure
• Provides counselling and career guidance, helping to clarify professional goals, exploring options for further study or employment.

Terms of references

The Student Support Services Office's major mission is to offer information about policies and processes that is reasonably available in accessible formats. In partnership with the student, determine acceptable and effective accommodations, academic changes, and/or auxiliary aids and services. Promote an enabling learning environment.

The following are the responsibilities:

• Promote services that enables students ‘well-being.
• Provides career guidance and counselling
• Assist students during admission and advices on courses, elective and optional selections
• Take the lead in internationalization and exchange programs for students.
• Promote Culture and language transfer through various events and individual and group interactions.
• Enhance student leadership, advisory and supporting student led organizations.
• Promotes and assist in job placements within campus and identify opportunities for employment.